Operations Executive
Ark Group is a fast-growing company, expanding across Singapore, setting our sights abroad. Our rapid pace means an opportunity for you to learn, growth and have your inputs valued and make a difference. Learn from and work alongside our passionate team and you will find yourself exceeding at an astounding rate.
As an Operation Executive, you will be responsible for managing the Ark Crew and Senior Ark Crew of various outlets, strengthening the Ark Community, thereby boosting overall revenue and brand image.
Responsibilities include:
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- Taking initiative and steps to keep the Ark Community within their district lively, friendly and close-knit. This could include small perks or events during special occasions.
- Provide actionable solutions to improve customer experience, taking into consideration overall business direction, goals and revenue.
- Ensure communication between Crew, Community and key stakeholders is clear.
- Together with HR, ensure that Ark Crews are at top condition, provide timely feedback about notable performance, and suggest opportunities for growth.
Requirements:
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- 1-2 years experience in customer service or related scope is highly advantageous.
- Strong communication and conflict management skills.
- Strong willingness to learn and initiative.
- A passion to help others
Please include any other soft and hard skills that may help you stand out from other applicants.
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